GDPR Compliance

General Data Protection Regulation (GDPR)

twilight-harbor is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the United Kingdom.

Data Controller

twilight-harbor acts as the data controller for personal data collected through our website and services.

Contact details:
Email: [email protected]
Address: 42 Riverside Walk, Bristol BS1 6AH, United Kingdom

Lawful Basis for Processing

We process your personal data based on the following lawful grounds:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legal obligation: Processing is necessary for us to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Your Rights Under GDPR

Under the GDPR, you have the following rights:

• Right of access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
• Right to erasure: You have the right to request that we erase your personal data, under certain conditions
• Right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
• Right to object to processing: You have the right to object to our processing of your personal data, under certain conditions
• Right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions

Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Data Security

We have implemented appropriate technical and organizational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

International Data Transfers

We do not transfer your personal data outside the United Kingdom or European Economic Area (EEA). If we need to do so in the future, we will ensure that appropriate safeguards are in place.

Complaints

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

ICO Contact Information:
Website: ico.org.uk
Telephone: 0303 123 1113

Updates to This Statement

We may update this GDPR compliance statement from time to time. Any changes will be posted on this page with an updated revision date.